The balance of your pension account is normally paid out as soon as you retire – though not before the month following the one in which you turn 60 years of age, or 62 if you commenced employment after 31 December 2011. If you are still employed by the company but unable to work and due to that hand in your notice, or if you die, this will be grounds for early benefits – in these cases, your pension balance will also be paid out.
However, your pension is not paid out automatically. You need to make an informal request for a payout – and that is done most easily by email. To request your payout, email email@example.com
Pensions are normally paid out on 31 January of the following year. This usually works out better for your tax. It is not a problem if you would like to be paid out earlier. Simply contact Vodafone in good time.